Although Assurance Wireless is one of the eminent carriers that guarantees good network coverage, pocket-friendly cell phone plans and reliable Lifeline and Affordable Connectivity Program benefits. Unfortunatly, some people would wish to cancel their services with Assurance Wireless and consider other viable options. Your also here for same reason, so the good news is that it now possible to cancel your service with Assurance Wireless . In this article, I’ll guide you the steps to process cancel Assurance Wireless service.
Steps to Cancel Assurance Wireless Service
Now that you know that it is possible for you to cancel Assurance Wireless service, time is ripe to discuss how you can get started. When it comes to Assurance Wireless service cancellation, there are 3 main methods that you should consider. These include:
1. Via Call Assurance Wireless customer service
One of the main methods of cancelling your Assurance Wireless service is by phone. Here, you should contact Assurance Wireless customer support by dialing 1-888-321-5880 and then inform the agent or representative on the other end to terminate your service. As you purpose to do this, ensure that you have a valid reason why you choose to undertake that step.
Additionally, let the agent know whether you wish to still retain your phone number or not. The representative on the other end will ask you a number of questions that are related to Assurance Wireless service. To be on the safe side, be cooperative and this process will be complete within a few minutes.
2. Via your online account
Besides reaching out to Assurance Wireless customer service team on phone, be sure that you can now cancel your Assurance Wireless service via your online account. To do this, consider clicking “myaccount.assurancewireless.com/my-account/login” and then key in your phone number. Thereafter, tap on the ‘Next’ and then navigate to the cancellation option on your screen. Cancel the service from that end and you will be good to go.
3. Send a written request to Assurance Wireless at
Although this method can work magic for you, be sure that it will take a while before your service gets cancelled. In fact, it is quite slow compared to the methods that we have discussed above. Suppose you want to pursue this method, consider mailing your cancellation request to Assurance Wireless using this address; Assurance Wireless, P.O. Box 5040, Charleston, IL 61920-9907.
Another method is to Visit an Assurance Wireless store for cancel your service.
Can Assurance Wireless Initiate Service Termination
Yes. There’re instances where Assurance Wireless can be pushed to initiate service termination from their end. Here are some of the reasons that can make Assurance Wireless cancel your service:
- You are no longer eligible for Assurance Wireless ACP or Lifeline program
- Your phone has been reported to have been stolen or lost
- Your account has not been active for more than 45 consecutive days
- Failure to complete the annual recertification process in good time. Ideally, you should do this once in every 12 months.
- Violation of Assurance Wireless terms and conditions. To know more about Assurance Wireless terms and conditions, visit “assurancewireless.com/legal/terms-and-conditions“
- Your account has been involved in a fraudulent activity.
How Long does Assurance Wireless Service Cancellation Take?
Depending on the cancellation method you choose, Assurance Wireless service cancellation duration might vary. For instance, if you choose to cancel Assurance Wireless service via phone or through your online account, trust that it will take the least time possible.
To put this into perspective, this process will only take a few minutes and you will be all set. On the other hand, if you choose to cancel your service via mail, trust that it will take a couple of days before it is affective. Therefore, if you want to cancel your Assurance Wireless service fast, consider doing so either by phone or via your online account.
What Happens Once Your Assurance Wireless Service is Cancelled?
If your Assurance Wireless service has been cancelled, you will be disconnected from their services completely. For instance, if you were qualified for assurance wireless lifeline, you will no longer be able to enjoy free government services from Assurance Wireless. Therefore, you should enroll to other lifeline provider within your region for you to continue enjoying lifeline services.
In addition, you will no longer be able to make or even receive phone calls through Assurance wireless network. Also, you will not be able to send or even receive a text message from your friends and family members. If you want to access internet via Assurance Wireless cellular data, be sure that the whole process will be a nightmare to you as you will not be able to get started. This is because your SIM card will become non-functional.
Note that once your service has been cancelled, you stand the risk of losing your phone number. Additionally, your voicemail messages will be deleted. In other instances, the carrier might reclaim the device it offered to you under a program such as Lifeline or ACP facility.
However, there are instances when you might be able to reactivate your account even after your service has been cancelled. Such is the case if:
- Your service was cancelled due to inactivity
- Your Assurance Wireless service was cancelled due to failure to carry out annual recertification on a timely manner
- Your device was reported to have been stolen or lost.
Is it possible to keep your phone post Assurance Wireless service cancellation?
Not really. This is because Assurance Wireless has the right to reclaim your phone once you cancel your service. However, there are instances when the carrier might opt not to exercise this right. Depending on your case, the carrier might chose to either reclaim your phone or just to allow you to use it post the service cancellation process.
I want to cancel my Assurance Wireless service. Will I incur any charges?
No. Assurance Wireless will not charge you to cancel your service. However, the carrier might charge you some fees in case you want to buy a replacement model. Thankfully, this fee might be waived in case the lost or stolen device was validated by a police report.
Is it possible to reapply for Assurance Wireless service after it gets cancelled?
Yes. You are at liberty to apply for Assurance Wireless service once it get cancelled or terminated. However, you need to ensure that you are eligible for Assurance Wireless Lifeline or ACP facility.
My Assurance Wireless service has been canceled. What happens to my unused mobile data?
Upon cancelling your Assurance Wireless service, be sure that your unused mobile data will not be carried forward. Instead, they will be lost.
Is it possible to reactivate my Assurance Wireless service once it gets cancelled as a result of inactivity? How
Yes. It is possible for you to reactivate your Assurance Wireless service post cancellation due to activity. Here, you will be given a grace period of 45 days for you to reactivate your service. In case you fail to reactivate your service within that time period, be sure that your service will be permanently deactivated.
I want to switch from Assurance Wireless to a new service provider. Will I still retain my existing number?
Yes. As we speak, you can retain your Assurance Wireless number once you switch to another carrier. However, you need to inform your new carrier that you want to keep your old number before you switch to its network.