Are you a TruConnect consumer looking forward to join Boost Mobile services but wondering whether the two carriers are compatible? The good news is that TruConnect is compatible with Boost Mobile. First and foremost, TruConnect and Boost Mobile are among the most trusted ACP service providers that have partnered with the government to offer free or low-cost phone/internet services to households with low income. In addition, these providers offer the best 5G services and nationwide coverage across several regions in the United States.
Besides, Boost Mobile and TruConnect are Mobile Virtual Network Operators that both rely on T-Mobile network to offer services. This makes the two companies compatible with each other and possible to switch from one carrier to another. In this guide today, we shall discuss what makes TruConnect compatible with Boost Mobile and how to switch between the two carriers, among other related facets.
How do I Know Whether my TruConnect Device is Compatible with Boost Mobile
As we have mentioned in the overview, it’s easy to switch from TruConnect to Boost Mobile since the two carriers are compatible. When switching these carriers, you will be prompted to either buy a new device or bring in your own phone through Boost Mobile BYOP. As far as Bring Your Own Phone program is concerned, your device must also be compatible with Boost Mobile. In this section, we shall discuss two ways that help you check whether your device is compatible with Boost Mobile. These include:
- Visit the nearest Boost Mobile store and ask the professionals or agents to check whether your existing phone is compatible with their network or not. As you do this, ensure that the TruConnect device is unlocked.
- Carry out the compatibility check online. To check whether your device is compatible with Boost Mobile, click: “activate.boostmobile.com/bring-your-phone“. Thereafter, you will see ‘Enter your device ID’. Key in your phone’s MEID or IMEI number then tap on the ‘Continue’ button to determine your phone’s compatibility.
How do I Switch from TruConnect to Boost Mobile
Once you confirm that your TruConnect device is compatible with Boost Mobile, you can now go ahead and begin the switch process. Before switching your services however, you must ensure that your device is unlocked and not tied to your previous provider. Also, you must have cleared any pending bills or contract (If any) with your previous provider. Once you meet these requirements, you can now start your switch process through the following steps:
1. Contact TruConnect and request for a change of service
After determining that you are eligible for switch, the next step is to contact your current carrier and request for a change of service. The carrier’s customer support team on the other end will ask you a number of questions as to why you no longer want to continue enjoying their services.
Moreover, the carrier’s agent will ask personal questions in order to confirm that you are the actual owner of the account. For optimal results, ensure that you submit the right information so to make your transfer process easy.
2. Reach out to Boost Mobile customer support team
Once you inform TruConnect customer support team that you intend to transfer your service to another carrier, reach out to Boost Mobile and let them know that you intend to join their services. Note that this carrier’s customer support team or agent will also ask you several questions in order to determine both your identity and suitability before you can join their network.
Therefore, you should be ready to submit vital details such as:
- Your name in full.
- Where you live.
- Your current phone number.
- The last 4 digits of your Social Security Number.
- Oral or written consent that shows you truly intend to transfer your service to Boost Mobile.
3. Obtain Boost Mobile SIM card
Now that you have submitted the above-mentioned details, the next step is to request for a SIM card from Boost Mobile. Since you are bringing your own device to this carrier, you will not be required to purchase another one. After that, the SIM card activation kit that you will order from this carrier will be mailed to you.
4. Install the Boost Mobile SIM card and activate it
After receiving the Boost Mobile SIM card, you can now install it in your device and then activate it. Thereafter, choose your desired plan and you will be able to start enjoying Boost Mobile services.
5. Contact TruConnect customer support team
After making a switch to Boost Mobile, reach out to TruConnect customer support team and inform them that you have transferred your service. afterwards, they will go ahead and terminate your services with them. At this juncture, you have successfully switched to Boost Mobile and free to start enjoying their services.
List of Phones that are Compatible with Boost Mobile Service
Some of the phones that are compatible with Boost Mobile service include:
- Apple iPhone 11
- Apple iPhone 6
- Apple iPhone XS Max
- Apple iPhone 8 Plus
- Apple iPhone XR
- Apple iPhone 11 Pro
- Apple iPhone X
- Apple iPhone 6s
- Samsung Galaxy A20
- Samsung Galaxy J7 Refine
- Samsung Galaxy S9
- Samsung Galaxy S8
- Samsung Galaxy A10e
- Samsung Galaxy S8+
- Samsung J3 Achieve
- LG Tribute Royal
- LG Tribute Empire
- LG Stylo 4 Plus
- Motorola e6
- Motorola Moto G7 Play
- Coolpad Legacy
- Coolpad Snap (flip phone)
- Coolpad Legacy S
- Coolpad Legacy Go
Besides TruConnect, Are There Other Carriers that Are Compatible with Boost Mobile
Besides TruConnect, there’re a number of carriers that are also compatible with Boost Mobile. Some of these carriers are:
- Gen Mobile
- Mint Mobile
- Google Fi
- Metro by T-Mobile
- Simple Mobile
- US Mobile
What network does Boost Mobile use?
As we mentioned earlier, Boost Mobile is a Mobile Virtual Network Operator (MVNO) that relies on T-Mobile network to offer its services to all customers.
What network does TruConnect use?
As a Mobile Virtual Network Operator (MVNO), TruConnect relies on T-Mobile network in order to offer cell phone services to all its customers within the United States.
Does the process of bringing your TruConnect phone to Boost Mobile take long?
Not really. As long as your device is unlocked and is compatible with Boost Mobile network, the process of switching from TruConnect to Boost Mobile won’t take long. However, you must ensure that you provide all the correct information required so as hasten this process.