Assurance Wireless is well known as the Lifeline assistance and Affordable Connectivity Program (ACP) provider. I found this program while looking for government aid to buy a smartphone for my family. I found this whole program so blessed that I immediately researched and then applied for the program through Assurance Wireless. The Federal Government Universal Service Fund supports this free government phone program for low-income people who cannot afford communication costs. Assurance Wireless offers free monthly data, monthly minutes, unlimited texting, and even a FREE Phone to eligible households. Active in more than 40 states of the USA, this company has offered free phone services to eligible customers. They also offer their customers low international rates to over 200 countries. Fortunately, there are no extra bills, long-term contracts, or activation fees, so Assurance customers are always happy. With extra voice minutes, data, international calling, and international texting, eligible low-income people’s top priority is assurance wireless.
Assurance Wireless is a professional, reliable, and highly responsive wireless provider. To provide the best possible experience, this company is strongly committed to its vast number of customers. Now they are combining the Lifeline and Affordable Connectivity Program(ACP) to provide unlimited data, text, and minutes to their new and existing customers. Here, I am going to help you to get the Assurance Wireless Free Government Phone.
How to Get Assurance Wireless Free Government Phone In 2024
The good news is that the Federal Government is providing free phones through the Lifeline program. To apply, you must meet eligibility criteria, and then you have to apply correctly. Please note that the provider will deliver you the free phone from one of the specific models. You may miss your desired brand and model that it’s an aid program and the restriction.
Assurance Wireless Free Phone Eligibility
To qualify for the Lifeline program, anyone must meet any of these criteria:
- Household Income is at or below 135% of the federal poverty guidelines for lifeline and 200 % for ACP.
- SNAP (Supplemental Nutrition Assistance Program), also known as Food Stamps
- SSI (Supplemental Security Income)
- Federal Public Housing Assistance (Section 8)
- Low Income Home Energy Assistance Program (LIHEAP)
- Crisis Intervention
- Veterans Survivor Pensions fund
- Temporary Assistance for Needy Families (TANF)
- free and reduced-price National School Lunch Program
- Any of the household members is a Federal Pell Grant recipient in the current
- award year.
- Tribal Head Start (only those households can meet income-qualifying
- Bureau of Indian Affairs General Assistance.
- Food Distribution Program on Indian Reservations (FDPIR)
- Tribal TANF (Temporary Assistance for Needy Families)
Seniors who are staying at nursing homes or homeless shelters can also apply for Assurance Wireless free government phones being eligible for the Lifeline program.
Documents Needed When Applying for Assurance Wireless Free Phone
To apply for an Assurance Wireless Free phone, you have to prepare all of your information and documents against your claim for Lifeline benefits. When you go to apply, provide a copy of one of the personal documents listed below.
- Social Security Number (SSN)
- Tribal Identification Number (If you fit this category)
- Any of the Government-issued ID (State ID, PR ID)
- US Driver’s license
- Copy of Your Passport
- U.S Military ID
- Individual Taxpayer Identification Number (TIN)
You need to provide your Federal Government special program-related documents based on your eligibility claim:
- Current income statement
- Federal or Tribal notice letter of participation in General assistance (SNAP, Medicaid, etc.)
- Veterans Administration statement of benefits
- Prior year’s state, federal or Tribal tax return
- Unemployment statements
- Other official documents containing income information
Applying Guideline for Assurance Wireless Free Government Phone
There are some simple steps that you should follow to apply for an Assurance Wireless free government phone. The total process is pretty simple, you just have to show some proof of documentation while applying for an Assurance Free Government Phone.
First, you will have to qualify for the Lifeline or ACP
Though we are talking about getting free phones through the Lifeline program, we need to remember that everyone has to qualify first for the Lifeline program and then can apply for the free phone. So, qualifying for the Lifeline program is the first and must procedure. If you are already a participant of the SNAP or other government assistance program, then you are eligible for the free government phones. There are also free monthly talks, text, and data with the lifeline program. Please note that other government assistance programs like Medicaid and SSI also lead to Lifeline eligibility. Next, you have to enroll for Assurance Wireless. Go to usac.org
Enroll at Assurance Wireless
You might apply for Assurance Wireless in several ways. You can apply via phone or email but the easiest way is to apply through their website. Visit “assurancewireless.com” to apply. First, enter your zip code and check whether assurance Wireless is available in your area or not.
To apply in person, download an application form and print it. After that fill it with the necessary information. Must include necessary documentation like proof of income, certification, etc. find a local dealer near you to get the best result.
Visit Website: assurancewireless.com or take customer support at 1-888-321-5880 even you can email at [email protected] for any queries.
Once you are finished with the submission process, just wait for the response. Assurance Wireless must notify you via mail if you get approved.
List of Assurance Wireless Free Government Phone In 2024
- Alcatel OneTouch Cinch
- Kyocera Jax S1360
- Coolpad Avail
- ZTE Quest
- ANS Rapidz
- ALCATEL DawnTM
- ANS UL40TM
- ANS WikoTM Life
- Wiko Life 2
- Wiko Life 3
- Kyocera Hydro Reach
- Coolpad Belleza
- Coolpad Haylo
- Coolpad Illumina
- Coolpad Legacy GO
- Coolpad Legacy SRL51
- Schok Volt SV55
- Unimax U673c
- Unimax U683CL
- ZTE PrestigeTM 2
- ZTE QuestTM Plus
- ZTE TempoTM X
Why You Choose Assurance Wireless
Assurance Wireless is one of the major wireless companies that offer government free phones through the Lifeline program. The FCC’s Lifeline is a program that helps to provide communication services more affordable to low-income people. This program aims to offer a discount on communication services to low-income Americans so that every American can access the opportunities to stay connected. Lifeline offers monthly discounts on voice broadband, internet, bundled services, and phone service. Millions of subscribers trust assurance wireless because this company has become the most well-known Lifeline program provider with wide coverage and attractive plans. Their services are highly satisfactory to the customers. The most attractive part is that you may receive a completely FREE phone with 1000 free voice minutes and unlimited text every month, and 4.5 GB of data via its Lifeline.
Assurance Wireless offers
- Free Assurance Smartphone (only shipping charge applicable)
- Free monthly talk minutes; (Free 350 minutes in most of the states, California citizens can get unlimited talk)
- Free unlimited texting
- Up to 2GB free monthly high-speed data (vary by state)
Assurance wireless California Lifelines
In California, Assurance Wireless provides an unlimited plan (unlimited talk and unlimited text, 500 MB of high-speed data, plus a free android smartphone.
Assurance wireless combined plan (Lifeline and ACP)
- A Free Smartphone
- Free Unlimited Texts
- Free Unlimited Minutes
- Free 10 GB monthly Hotspot Data
There are some other special offers that Assurance Wireless provide to their customers
- No annual contract
- Free Voice mail
- Free call Waiting service
- Free Caller ID service
- Free access to 911
- Free calling to 211
- Free calls to customer care
- You can keep your recent phone number
- Multi-Layer Scam protection (Scam ID, Scam Block, and Name Caller ID)
- Low International rates over 200 destinations (you can add $5 or $10 for Mexico and Canada and international text plan.
Assurance Wireless Plans 2024
Assurance Wireless offers two phone plans in 2024, the Lifeline and ACP Unlimited and Lifeline-only plans. The Unlimited plan combines Lifeline and ACP to provide unlimited voice minutes, text, data, and 10GB of mobile hotspot. Data speeds may reduce after 35GB of usage during heavy network congestion. The Lifeline-only plan includes voice minutes (with varying limits by state), unlimited text, and 4.5GB of mobile data, with options to purchase additional data upgrades. Upgrade prices range from $15 for 500MB to $45 for 10GB, with each upgrade including unlimited talk minutes.
Additional plan for Smartphone
- Unlimited talk, unlimited text, and 5GB of data (500MB plan data + monthly free data for $15 per month.
- Unlimited talk, unlimited text, and (1GB of plan data+monthly free data for $20 per month.
- Unlimited talk, unlimited text, and (4GB of plan data+monthly free data for $30 per month.
- Unlimited talk, unlimited text, and (10GB of plan data+monthly free data for $45 per month.
Additional data packages
- 100Mb data for $1 per month
- 500Mb data for $3 per month
- 1GB data for $5 per month
- 2GB data for $10 per month
- 4GB data for $20 per month
- 5GB data for $30 per month
How Do I Upgrade My Assurance Wireless Phone
Assurance wireless doesn’t allow you to replace your current basic phone with the new assurance smartphone. Many of the Assurance Wireless customers are planning to replace their basic phones. To get better models, they rather need to buy new phones on their own. So, if you lost your current Assurance Wireless phone or if it is damaged or stolen or any other trouble happens, then you can apply for another basic phone. Many people want to get smartphones based on their increased income level. They can upgrade on their own. But that phone must be compatible with the Assurance Wireless network. There are various Assurance Wireless compatible phones that you can buy and enjoy the current plans. But remember that the phone warranty comes from the manufacturer and Assurance Wireless doesn’t take its liability. In case you lost your Assurance Wireless phone and want to upgrade then you can go for it. Here you will have to browse the Assurance Wireless website where the “My Account” option is available. You can navigate to it and check out the process of phone up-gradation. You can either upgrade to a new device or purchase pre-owned models. Some brands are compatible with Assurance Wireless networks like Samsung, Kyocera, Alcatel, etc. ZTE Quest is one of the best compatible phones recommended by Assurance Wireless. Unimax 673, Coolpad 3300, Kyocera Hydro Reach, ZTE Tempo, etc. are also compatible with Assurance Wireless.
Assurance Wireless Replacement Policy
You need to buy your phone from any retailer or provider since Assurance Wireless doesn’t replace your lost or stolen phone completely free. If you ask for a replacement, then you must make sure that your phone is not lost anywhere at home. If you believe that your phone is stolen or lost, then follow the instructions below.
If the phone is lost or stolen
Contact with customer services: You may take customer support at 1-888-321-5880 even you can email [email protected] for any queries regarding these issues. Visit the assurancewireless.com website to know more about replacement issues.
Report your lost or stolen phone
You should report holding your account. In that case, no one can access your service from Assurance Wireless. Otherwise, you will be liable for the cost associated with losing your device.
Apply for a replacement phone
The next step will be following instructions, you will be asked for 10 digits of your assurance Wireless phone.
Choose a phone
Select any replacement phone that can meet your demand. Assurance Wireless has a variety of options depending on your budget. In that case, assurance wireless will charge a $20 replacement fee. Getting replacement cost depends on the replacement offer.
Remember that Assurance Wireless will give you 45 days to activate your phone or notify Assurance Wireless. Otherwise, they will deactivate your account, and you may find account balance will vanish.
If your phone is damaged or Broken
Usually, Assurance Wireless phones come with a one-year warranty, which is given original equipment manufacturer. That means if your phone is damaged, broken, or not working properly, assurance Wireless will take responsibility within the first year. So, you have to request for replacement of your phone by calling 1-888-321-5880. You must have to pay for the new phone. Remember that the replacement device may be different from the original device, and the model of your phone may not be the same.
How to Activate Assurance Wireless Replacement Phone
After receiving your new phone, you need to activate it with Assurance Wireless. Please follow the steps if you want to activate the assurance Wireless Service to your phone.
- Press and hold the power button and turn on your smartphone. Allow your phone to connect with the Assurance Wireless network (enable hands-free activation to pair your phone). The phone will take “Update” and it will power off (enable the phone for update)
- When the phone turns back on it will ask you to customize the phone. You may skip the setup screen, just accomplish three simple steps.
- Dial 611 to follow recorded instructions.
- Now, enter your Assurance Wireless account PIN (you will find the option on your approval letter.)
- As soon as you complete the activation and update process complete, your previous phone number and account balance will transfer to the new phone.
Call customer service at 1-888-321-5880 if you encounter issues during activation.
Frequently Ask Questions
Who is the carrier for Assurance Wireless
Assurance Wireless was a subsidiary of virgin mobile but now Assurance Wireless uses Sprint’s nationwide coverage. Since Sprint Mobile merged with T-Mobile, so now assurance Wireless is providing their services through the T-Mobile network.
Is Assurance Wireless giving tablets
Assurance Wireless only offers a free android smartphone with unlimited talk, unlimited text, unlimited data, plus a 10GB Mobile hotspot. Assurance wireless is well known and recognized name for government-free phones.
Is Assurance Wireless part of Sprint?
Assurance Wireless uses Sprint’s nationwide coverage. After the merger of Sprint with T-Mobile, Assurance Wireless and Sprint both are now part of the T-Mobile family. Now T-Mobile is the parent company of Assurance Wireless but it still operates Assurance Wireless through Sprint.
What states does Assurance Wireless cover?
Assurance Wireless covers 41 states in the USA. Those areas are Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Hampshire, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin. Check if your state covers assurance Wireless or not to enroll in Assurance Wireless.
Will any unlocked phone work with Assurance Wireless?
Unfortunately, not all unlocked phones are compatible with Assurance Wireless networks. Some wireless-compatible phones work with the company’s network. You have to check compatibility while you want to enroll in Assurance Networks.
Can I switch from Assurance Wireless to Safelink?
Yes, you can switch from Assurance Wireless to Safelink. The process is not that complex. You need to just apply via their website or contact customer care. Call at 1-888-898-4888 for assistance.