As of now, we are all aware of the powerful importance of the internet. Due to a number of factors, including the attack of covid-19, people are solely depending on the internet to conduct their day to day activities. From school work, virtual business meetings, health care to virtual jobs, there are several activities that currently rely on the internet. However, we shouldn’t forget the fact that accessing the internet comes with a price. This includes the monthly internet bills and buying of connectivity devices. As mentioned, internet costs are not cheap and so jobless families can hardly afford them. Xfinity is a brand of Comcast and provides a variety of services, including TV-only packages, Affordable Connectivity Program (ACP), and several bundling deals on TV and the Internet in 40 states.
To bring equality in the digital world, the federal government initiated programs that help to lower internet costs to the jobless and affected families. The initial program was the Emergency Broadband Benefit program (EBB). Xfinity was a proud participant of the EBB program that was later closed and replaced by the affordable connectivity program (ACP). Luckily, Xfinity committed to continuing to offer ACP benefits to eligible households. With Xfinity Affordable Connectivity Program (ACP), expect monthly credit on your internet bills that differ depending on your selected rate of services. On this page today, we have broadly discussed all you need to know about Xfinity Affordable Connectivity Program (ACP) and other related topics. To know more, stay with us to the end!
Xfinity Affordable Connectivity Program (ACP) Eligibility Criteria
As seen above, Xfinity connectivity program was initiated to help the vulnerable, jobless, and low-income families to remain. Therefore, the program is not meant to benefit everyone. To qualify, there are specific requirements to meet. Once you meet at least one of these requirements, be sure to apply and get approval for Xfinity affordable program. Below is a well-explained list of Xfinity ACP eligibility criteria.
1. If you come from a low income household
Do you come from a low income household? If so, you qualify to benefit from Xfinity ACP program. To understand better, if your total household income is at or below 200% of the federal poverty guideline, you are considered eligible to Xfinity ACP. It’s important to know that the total income household varies depending on a number of factors. First is the state you live in and the number of members in your family. Therefore, you should check out FCC official website to confirm your household income limit depending on your state and household size. Once you qualify, you can proceed to enroll for Xfinity.
2. If you are a member of any federal assistance program
Federal assistance programs are projects initiated by the government to help needy families afford basic needs in the US. Targeting food, education, healthcare housing among others, these programs play a very crucial role in alleviating economic problems among eligible households. Therefore, if you benefit from any of these programs, you are eligible for Xfinity Affordable Connectivity Program (ACP). Some of these programs are:
- Supplemental nutritional assistance program
- Supplemental security income
- Veterans survivor pension fund
- Veterans survivor pension fund
- Federal public housing assistance
- Free or reduced school lunch program or school breakfast program.
3. If you participate in any tribal assistance program
The US government also initiated a number of programs to help tribal land-eligible households afford some basic needs. Therefore, you also qualify for the Xfinity Affordable Connectivity Program (ACP) if you are an eligible member of any tribal assistance program. These programs include:
- Food distribution programs on Indian reservations ( FDPIR)
- Tribal head start
- Tribally administered temporary assistance for the needy families.
- Bureau of Indian affairs general assistance ( BIA)
4. If you are disabled
When it comes to Affordable Connectivity Program (ACP) benefits, qualified disabled are also considered eligible. As per the directives of the federal communications commission, Affordable Connectivity Program (ACP) benefits will also be given to the disabled that have proved their disability. To know more about Xfinity ACP benefits for the disabled, contact the disability rights office on 202-418-2517.
5. If a dependent or child participates in any government assistance program
Besides the above requirements, you also qualify for Xfinity Affordable Connectivity Program (ACP) if a child or any of your dependents get approved to receive benefits from any of the above-mentioned tribal-land or federal assistance programs.
6. If you have been approved to receive a federal Pell grant
Just to mention, a federal Pell grant is an award given freely to qualified students. To be a qualified student, you must have portrayed exceptional financial needs in your studies. Therefore, you qualify for Xfinity Affordable Connectivity Program (ACP) if you received a federal Pell grant in the current academic year.
7. If you meet eligibility criteria of your participating carrier.
There are several service providers that are committed to continuing to offer ACP benefits to eligible households. However, each ACP provider has a different ACP qualification requirement. If you meet any of your participating provider’s eligibility, the quality to receive ACP benefits. For instance, if you are an existing internet essential Xfinity customer, you qualify for the Affordable Connectivity Program (ACP).
Documentation Needed When Apply For Xfinity Affordable Connectivity Program (ACP)
While applying for Xfinity Affordable Connectivity Program (ACP), you will be asked to attach copies of documents to prove eligibility. Whether you qualify based on total income or program participation, you should attach documents to show proof. Also, if you qualify based on disability, you should attach a letter or document from any valid medical facility. Besides, you should also attach a number of personal documents to prove your identity, residential address, and date of birth. Below is a list of documentation needed for Xfinity Affordable Connectivity Program (ACP).
- Social security card
- Driver’s license
- Permanent residential card
- Birth certificate
- Permanent resident alien card
- Certificate of naturalization
- Your income statement ( current)
- Unemployment statement of benefits
- Social security statement of benefits
- Federal, state or tribal tax return ( recent)
- Medicaid membership card
- SSI cover letter
- Tribal head start approval document
- Federal Pell grant letter
- Any other government assistance program benefits approval document.
Application Process for Xfinity Affordable Connectivity Program (ACP)
The process of enrolling for Xfinity Affordable Connectivity Program (ACP) depends on whether you are Xfinity internet customer or Xfinity internet essential customer. Either way below is a well-explained Xfinity Affordable Connectivity Program (ACP) enrolment process.
For new Xfinity internet customers
To enroll for Xfinity ACP as a new internet customer, you should first confirm ACP eligibility through the national verifier. If you have met at least one of the requirements, time is ripe to sign up for ACP through this process:
- Complete ACP eligibility form: To accomplish this, visit the federal national verifier page and fill the application form. Visit the Government lifeline page, and fill in your full legal name, your month, date and year of birth. After, enter your social security number or any other identity verification, your home address and tap on “next”
- Create an account: The next step entails creating an account. Select a username and password. After, provide your contact details like phone number and phone address. Select your preferred language and tap on “submit”. Follow the prompt to enroll for AC.
- Sign up for Xfinity internet service: Once you ACP application is approved by the national verifier, you can sign up for Xfinity internet service. To sign up, you should visit this site “xfinity.com/learn/internet-service/deals/ebb” and confirm eligibility.
- Enroll for Xfinity ACP: Once approved for Xfinity internet service, time is ripe to enroll for the Company’s ACP. To enroll, visit Xfinity page, provide your email, mobile or username to confirm Xfinity ID. During the application, you will be asked to provide the national verifier ID. Once you ae done, submit the form, wat for approval and expect status update within 2 days.
Enrollment process for new internet essentials
The process of enrolling for Xfinity ACP as an internet essentials customer is also easy and instant. To enroll, apply for Xfinity internet essentials by visiting “internetessentials.com”, tap on “apply for internet essentials” and follow prompt. When enrolling for Xfinity ACP, remember to select “yes” in the application. Once you receive and activate Xfinity internet essentials, enroll for ACP by providing an Xfinity ID and tap on “let’s go”. Finalize the process and receive a status update within two days of applying.
Benefits You May Get from Xfinity’s Affordable Connectivity Program (ACP)
Just to mention, Xfinity mobile is a reputable wireless network provider in the US. This company was designed to help consumers remain connected with the nation’s best LTE network. In addition, Xfinity provides amazing internet bundling deals, wide network coverage, and affordable connectivity program benefits to eligible households.
It’s clear that you can now enjoy the newly initiated Affordable Connectivity Program (ACP) federal government program through Xfinity. Xfinity Affordable Connectivity Program (ACP) deals are available for both existing and new customers and offer a myriad of benefits. However, to enjoy these benefits, you must be from a low-income family. Once qualified, you will be able to get a maximum monthly credit of up to $30 towards your internet services. This is exempt from tribal land qualified families that are meant to receive a maximum monthly credit of $75 on internet bills. In addition, you get internet essentials and Xfinity unlimited mobile 5G services for $24.95 per month when you qualify for Xfinity Affordable Connectivity Program (ACP).
The good thing is that Xfinity Affordable Connectivity Program (ACP) beneficiaries will continue to offer the above-mentioned benefit for as long as they maintain the program qualification. Also, if you are enrolled in both Xfinity mobile service and Xfinity internet, ACP benefit will first apply to your bill’s internet portion. Note that any remaining balance will apply to Xfinity mobile service. On the other hand, if you only have Xfinity mobile service without Xfinity internet service, fret not. This is because you can have ACP credit applied to Xfinity mobile service by calling the number 844.389.4681. Once you are confirmed for enrollment, your Xfinity ACP credit will apply to your next bill. It’s also possible for ACP credit to appear on the second bill depending on when you enrolled. These credits are non-transferable and limited to one member of a household.
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Are There Any Xfinity Internet Or Mobile Services That Are Not Eligible For ACP?
Yes. ACP credits cannot apply to a number of Xfinity mobile and internet services. Also, ACP credit cannot be used on any Xfinity non-mobile and non-internet products like Xfinity TV, Xfinity home, and Xfinity voice. In addition, Xfinity ACP can’t be used by customers with internet accounts that are involuntary seasonal suspension status and internet essentials customers that use services from school-sponsored programs or organizations. Below are Xfinity internet or mobile services that are not eligible for ACP:
- Xfinity mobile device payments
- Xfinity taxes
- mobile protection plans
- unlimited data plans
- Internet data overage charges.
How Can I Apply My ACP Credit Toward My Xfinity Mobile Bill?
To apply for ACP credit on Xfinity mobile bill, first, enroll for ACP program through Xfinity. Once connected, ACP credit will be applied to your Xfinity mobile bill automatically with no further action required.
What If My Internet Bill Is Less Than $30?
If your internet bill of the month is below $30, the remaining ACP credit balance will automatically reflect in other eligible services. This can be Xfinity service fees or mobile data usage.
Is Xfinity Internet Essentials Unlimited?
Xfinity internet essentials was initiated with an aim of providing wider access to jobs, education and healthcare. Xfinity internet essentials offer 50/10 MBPS internet services with non-stop streaming and video calls.
Can My ACP Credit Be Transferred Between Service Providers?
Earlier on, we mentioned that ACP credit is only applicable to one member of a household and can’t be transferrable. However, you can choose to transfer these benefits to another service provider. Therefore, your ACP credit can be transferred between service providers.
Is The Affordable Connectivity Program Permanent?
As of now, the federal government has not confirmed whether the Affordable Connectivity Program is permanent. However, it is a long-lasting program that will last as long as there is funding from the government. Also, if the program comes to an end, enrolled customers will get a notification at least one month before.