First and foremost, Truconnect is one of the leading service providers. Unlike other carriers, this one offers affordable prepaid text and talk plans to all its customers. Besides this, TruConnect offers Lifeline and Affordable Connectivity Program to all eligible customers. If you have just moved to TruConnect network or purchased one of its devices, the next step is to activation your TruConnect SIM card. This way, you will be able to enjoy its cell phone services from the comfort of your home.
Thankfully, the process of activating your TruConnect SIM card is not difficult. In this article, I’ll take a closer look at how you can activate your TruConnect SIM card, alongside any other related idea.
Consider Before Activation a TruConnect SIM Card
From the introduction above, it is clear that you can activate your TruConnect SIM card to get started on this carrier’s network. However, before you start the TruConnect activation process, you need to make a few considerations. Here are some of the things that you ought to do before you can activate your TruConnect SIM card:
- Ensure that your device is compatible with this TruConnect. This is usually the case for those who opt to bring their phones to this carrier’s network. Additionally, ensure that your device is unlocked. In case your device is locked, unlock it first and then bring it to TruConnect’s network.
- Ensure that you have your valid ID. After all, your ID will be needed during the TruConnect activation process.
- Since TruConnect offers the Lifeline program, it is imperative to meet its eligibility requirements. To put this into perspective, you need to ensure that your income stands at or is below 135% of the Federal Poverty Guidelines. Better still, ensure that you participate in government assistance programs such as Medicaid, WIC, SSI, SNAP, Section 8 and so forth.
- Select a plan that suits your budget. Thankfully, this carrier has an array that will suit your needs.
- Ensure that you follow the much-needed TruConnect activation instructions. This way, you will be able to activate your TruConnect SIM card successfully.
Step-by-Step Guide to Activation TruConnect Sim Card
Like we mentioned above, the process of activating your TruConnect SIM card is generally easy and straightforward. Once you receive the TruConnect SIM card, here are the various ways that can help you activate it:
- Visit this TruConnect brick and mortar store close to you. Here, you will be able to find an agent that will guide you through the entire process.
- Contact the TruConnect customer support team and ask the representative on the other end to help you get started. All you need to do is to dial 1-800-430-0443 from a different device and ask for the much-needed assistance. The agent on the other hand will ask you a number of details in order to verify your identity. In this case, it is imperative to have your identity documents at hand so that you can submit these details right away. Thereafter, the agent will help you activate your TruConnect SIM card.
- Apart from the methods that we have mentioned above, you can manually activate your TruConnect SIM card. If you opt to use this method, you should first get your device ready and then insert the TruConnect SIM card. Switch on the device and then dial 611. After dialing 611, a ‘Welcome to TruConnect’ message will pop on your screen. In case you do not receive this message, reach out to this carrier’s customer support team for more guidance.
Once you activate your TruConnect SIM card, there is an array of benefits that you are likely to enjoy. Some of these benefits include:
- You will be able to make calls and send messages to your friends and family.
- You will be able to browse the internet the way you please
- Apart from the benefits mentioned above, you will be able to utilize those mobile apps that need you to switch on your phone’s mobile data.
- If you qualify for this carrier’s Lifeline program, you will be able to enjoy unlimited talk and text, Unlimited calls to Canada, Mexico, and China, 3GB of mobile data, alongside other incredible offers.
Setup TruConnect APN Settings After SIM Card Activation
Once you activate your TruConnect SIM card, there is a need for you to set up this carrier’s APN settings. By configuring your device with TruConnect’s APN settings, you will be able to enjoy this carrier’s internet services. Here, you will be able to work online, learn online, access emergency healthcare services, stream online videos and so much more.
Depending on the device you have, the APN settings that you ought to configure your device with may differ. In the subsequent sections, we shall take a closer look at these settings so that you can know the right details to key in:
TruConnect APN Settings For Android Devices
If you have an Android device, you should first go to the ‘Settings’ icon and then tap on the ‘Connection’ option. Click on the ‘Mobile Network’ option and then tap on the ‘Access Point Names’. Since you want to add a new APN setting, click on the ‘Add’ option. Thereafter, enter the following details:
- Name: TruConnect Internet
- APN: wap.truconnect.com
- Proxy: <Not set>
- Port: <Not set>
- Username: guest
- Password: guest
- Server: <Not set>
- MMSC: <Not set>
- MMS proxy: <Not set>
- MMS port: <Not set>
- MCC: <Not set>
- MNC: <Not set>
- Authentication type:
- APN type: default, supl
- APN protocol: IPv4
- Bearer: Unspecified
- APN roaming protocol: IPv4
- APN PPP phone number: <Not set>
Once you key in the above-mentioned details, click on the save button and then choose these settings as your preferred APN settings. After that, restart your device.
TruConnect APN settings iPhone and Apple Device
In case you have an iPhone device, you should first go to the ‘Settings’ icon and then tap on the ‘Cellular’ option. Thereafter, click on the ‘Cellular Data Network’ option and then tap on the ‘APN’ option. Once you are done, enter the following details:
- APN: wap.truconnect.com
- Username: guest
- Password: guest
- LTE Setup (Optional):
- APN: <Leave in Blank>
- Username: <Leave in Blank>
- Password: <Leave in Blank>
If you want to set MMS settings, here are the details that you should enter:
- APN: wap.truconnect.com
- Username: guest
- Password: guest
- MMS Proxy: <Leave in Blank>
- MMSC: <Leave in Blank>
- MMS Max Message Size: 1048576
- MMS UA Prof URL: apple.com/mms/uaprof.rdf
Tap on the ‘Save’ button and then choose those settings to be your desired APN settings. After that, restart your device.
TruConnect APN Settings For Windows Phone
Just like Android and iPhone devices, Windows phones need to be configured with this carrier’s APN settings so that you can enjoy this carrier’s internet services. If you want to configure your Windows phone with this carrier’s APN settings, here are the steps that you should follow:
- Get your phone ready and then go to the ‘Settings’ icon.
- Choose the ‘Network & Wireless’ option and then tap on the ‘Cellular & SIM’ option under the Cellular category.
- Choose your SIM card and then select ‘Properties’
- Under the ‘Internet APN’ settings, tap on the ‘Add an Internet APN’ settings. Thereafter, let your data look as follows:
- Profile name: TruConnect 1
- APN: wap.truconnect.com
- User name: guest
- Password: guest
- Type of sign-in info: None
- IP type: IPv4
- Proxy server (URL): (Leave Blank)
- Proxy Port: (Leave Blank)
Once you are done, click on the ‘Save’ button and then choose those settings to be your preferred APN settings. Thereafter, you can restart your phone.
TruConnect APN Settings For Blackberry Phone
If you have a Blackberry device, click on the ‘Settings’ icon and then tap on the ‘Network Connections’ option. Click on the ‘Mobile Network’ option and then tap on the ‘APN’ option. Thereafter, key in the following details:
- Access Point Name (APN): wap.truconnect.com
- Username: guest
- Password: guest
Tap on the ‘Save’ button and then choose the newly added settings to be your desired APN settings. After that, restart your Blackberry device.
Steps to Do If Your TruConnect Sim Card is Not Activated
In case you are not certain whether your TruConnect SIM card has been activated, there are a few tips that can help you get started. To start with, you should try to insert your SIM card into your phone and then establish if it connects to this carrier’s network or not. In case your SIM card connects to this carrier’s network, be sure that your SIM card has been activated successfully. Apart from the above-mentioned method, you can contact TruConnect customer service and make enquiries from that end. In case your TruConnect SIM card is not activated, the agent on the other end will help you activate it right away.
If your TruConnect SIM card has not been activated successfully, consider the following ideas:
- Check and establish that your device is compatible with this carrier’s network
- Ensure that you have inserted your SIM card properly.
- Make sure that you are in an area that enjoys this carrier’s network coverage. In case you are in an area that has a poor network coverage, relocate to an area with better network coverage.
- Reach out to this carrier’s customer support team using another device so that they can diagnose the problem for you.
Reactivate Your TruConnect Sim Card if it is Deactivated
If your TruConnect SIM card is deactivated, be certain that you can reactivate it. To reactivate your account and SIM card, contact this TruConnect’s customer support team. Here, you might be asked to pay a reactivation fee.
Since your account was inactive for quite some time, there is no guarantee that you will still retain the same phone number. Therefore, brace yourself to get a number. To be on the safe side, there is a need for you ensure that your credits never get exhausted. Additionally, your balance should not read ‘0’.
